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How we collect your personal information
We collect two types of information about you and your Users: (1) personally-identifiable information provided by you directly to us or to Cloud Service Providers as well as information we learn about you from your use of our services and the Marketplace; and (2) information we collect by virtue of web analytics that allows us to understand and optimise the operation of the Marketplace and our services, which cannot be used to identify you (please see the “Cookies” section below).
We collect personally-identifiable information about you only when you specifically give it to us. We may also collect information relating to the transactions you carry out, including details of any payment cards you use (in truncated form). We do not generally disclose this information to third parties except in the circumstances set out in Clause 1.6 below.
Content which you upload to Cloud Products in the course of their use will be held on our servers or those of our delivery partners. However, we will not access or actively process the content you host on Bluvalt or in the Cloud Products you subscribe to via the Marketplace.
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Sharing your personal information with Cloud Service Providers
Where you subscribe to Independent Cloud Products we will be required to share personal information with the relevant Cloud Service Provider so they can fulfil your request. We will require the Cloud Service Provider to take steps to ensure that your information is kept secure and used in accordance with this Privacy Policy. However, we shall not be liable for any unauthorised use of your personal information by a Cloud Service Provider.
This Privacy Policy only applies to personal information collected on the Marketplace or via Bluvalt Cloud Products made available on the Marketplace (unless we advise in writing otherwise). Although the Marketplace may provide links to websites of third parties, such as Cloud Service Providers, this Privacy Policy does not apply to any other website that you connect to from the Marketplace. We are not responsible for the content or practices of websites operated by third parties that are linked to or from the Marketplace.
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Marketing communications
We may send marketing information to you in relation to promotions that we run from time to time
or service offerings we consider may be of interest to you. You can ask us not to process your
personal information for marketing purposes by checking certain boxes on the forms used to
collect your information or by contacting us at info@bluvalt.com.
Cloud Service Providers will not be permitted to market to you directly in connection with other services they offer. In the event that you receive any such marketing communication that you have not specifically requested you should let us know immediately using the email address immediately above.
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Protecting your personal information
The transmission of information via the Internet is not completely secure. We will do our best to protect your personal information while it is in our possession, however, we cannot guarantee the security of your data transmitted online or over the Marketplace.
We recognise industry standards and employ security safeguards to protect personally identifiable information from unauthorised access and misuse. All information you provide to us is stored on secure servers. However, it remains your responsibility to ensure that the information you upload and process through the Marketplace or in any Cloud Products satisfies all legal requirements to which you are subject under the Applicable Laws, including those related to information security, data protection and the associated safeguards.
You should select those Cloud Products which offer the level of security which best matches your specific needs, duties, obligations and security requirements.
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How we use cookies
Cookies are features in a browser which assign a unique identification to your computer. On the Marketplace we use session cookies which are only stored on your computer's memory during your browsing session. Once the browser is closed the cookies are automatically deleted from your computer. These cookies are never written on the hard drive of your computer and do not collect any information from your computer.
You may choose not to accept cookies. However, if you have modified your browser settings not to accept cookies, you will need to re-set your browser to accept the cookies that are sent to it. Otherwise, you may not be able to access and participate in certain areas of the Marketplace. If you want to stop cookies being stored on you computer in future, please refer to your internet browser's instructions by clicking 'Help' in its menu. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas of the Marketplace.
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Disclosure of your information
We may disclose your personal information to other members of the stc group of companies. We may also disclose your personal information to third parties in the following circumstances:
- in order to provide services and Cloud Products subscribed to by you;
- to any of our delivery partners, as selected by you;
- where those third parties assist us in supplying our services to you or perform certain functions on our behalf, including IT support services or professional services;
- in the event of a sale, merger, liquidation, receivership or transfer of assets of Bluvalt or one of our group companies, to the prospective buyer of the business and their professional advisers; and
- if required to do so by law, a court order or by a regulatory authority of competent jurisdiction or if we believe that such disclosure is necessary, to protect, defend or enforce our rights. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Please note that in order to cooperate with governmental requests, summons or court orders, or to protect other Users or our systems, we reserve the right to disclose any information we consider necessary or appropriate, including your user profile information (ie name, email address, etc.), IP address and traffic information, usage history, and content submitted to the Marketplace.
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Changes to this Privacy Policy
Any changes we may make to this Privacy Policy in the future will be posted on the Marketplace and, where appropriate, notified to you. By continuing to use the Marketplace you will be deemed to accept the changes to this Privacy Policy.
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Your rights
You have the right by law to access, verify, correct and delete information which identifies you or an individual cloud user within your business. Any right to delete the information we hold shall be without prejudice to our right to retain information for the purpose of billing or in order to meet our obligations under the Applicable Laws.
You acknowledge and agree that unless you notify us in writing at the time of entering into the Terms of Use we do not offer you the opportunity to verify, correct or delete information you provide to us or which we collect in the course of providing the Marketplace and our services relating to your business, business activities, financial affairs or any other commercial data.
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Contact
Questions, comments and requests regarding our Privacy Policy are welcomed and can be sent to us
at the following address info@bluvalt.com.
