سياسة الخصوصية
This policy (Privacy Policy) relates to your use of the cloud service marketplace at https://cloud.stc.com.sa (the Marketplace). The Marketplace is made available to you by Saudi Telecom Company, a company incorporated and existing under the laws of the Kingdom of Saudi Arabia, whose address is at Riyadh 11652, PO Box 87912, King Abdulaziz Complex, Riyadh, Kingdom of Saudi Arabia, (referred to in this Agreement as 'Bluvalt', 'we', 'us' and 'our').
We take your privacy seriously and want you to feel comfortable whenever you visit the Marketplace or provide us with your personal information. We are committed to responsible information handling practices and have set out our approach to handling your information collected in connection with the Marketplace in our Privacy Policy.
By submitting your information to us you consent to us using your information for the purposes set out in this Privacy Policy. If you do not accept the terms of this Privacy Policy, then you must stop using or accessing the Marketplace. All capitalised terms used in this Privacy Policy but not defined have the meaning given in the Terms of Use.
How we collect your personal information
We collect two types of information about you and your Users: (1) personally-identifiable information provided by you directly to us or to Cloud Service Providers as well as information we learn about you from your use of our services and the Marketplace; and (2) information we collect by virtue of web analytics that allows us to understand and optimise the operation of the Marketplace, which cannot be used to identify you (please see the “Cookies” section below).
We collect personally-identifiable information about you only when you specifically give it to us. We may also collect information relating to the transactions you carry out, including details of any payment cards you use. We do not generally disclose this information to third parties except in the circumstances set out in Clause 10.6 below.
Sharing your personal information with Cloud Service Providers
Where you subscribe to Independent Cloud Products we will be required to share personal information with the relevant Cloud Service Provider so they can fulfil your request. We will require the Cloud Service Provider to take steps to ensure that your information is kept secure and used in accordance with this Privacy Policy. However, we shall not be liable for any unauthorised use of your personal information by a Cloud Service Provider.
This Privacy Policy only applies to personal information collected on the Marketplace. Although the Marketplace may provide links to websites of third parties, such as Cloud Service Providers, this Privacy Policy does not apply to any other website that you connect to from the Marketplace. We are not responsible for the content or practices of websites operated by third parties that are linked to or from the Marketplace.
Marketing communications
We may send marketing information to you in relation to promotions that we run from time to time or service offerings we consider may be of interest to you. You can ask us not to process your personal information for marketing purposes by checking certain boxes on the forms used to collect your information or by updating your marketing preferences in your User Account. You can also exercise the right at any time by contacting us at the following address cloudcomputing@stc.com.sa.
Cloud Service Providers will not be permitted to market to you directly in connection with other services they offer. In the event that you receive any such marketing communication that you have not specifically requested you should let us know immediately.
Protecting your personal information
The transmission of information via the Internet is not completely secure. We will do our best to protect your personal information while it is in our possession, however, we cannot guarantee the security of your data transmitted online or over the Marketplace.
We recognise industry standards and employ security safeguards to protect personally identifiable information from unauthorised access and misuse. All information you provide to us is stored on secure servers. Any payment transactions will be protected and safeguarded by encryption by using secure socket layer SSL encryption and certificates.
How we use cookies
Cookies are features in a browser which assign a unique identification to your computer. On the Marketplace we use session cookies which are only stored on your computer's memory during your browsing session. Once the browser is closed the cookies are automatically deleted from your computer. These cookies are never written on the hard drive of your computer and do not collect any information from your computer.
You may choose not to accept cookies. However, if you have modified your browser settings not to accept cookies, you will need to re-set your browser to accept the cookies that are sent to it. Otherwise, you may not be able to access and participate in certain areas of the Marketplace. If you want to stop cookies being stored on your computer in future, please refer to your internet browser's instructions by clicking 'Help' in its menu. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas of the Marketplace.
Disclosure of your information
We may disclose your personal information to other members of the Bluvalt group of companies. We may also disclose your personal information to third parties in the following circumstances:
- in order to provide services and Cloud Products subscribed to by you;
- to any Cloud Delivery Partner, as selected by you;
- where those third parties assist us in supplying our services to you or perform certain functions on our behalf, including IT support services or professional services;
- in the event of a sale, merger, liquidation, receivership or transfer of assets of Bluvalt or one of our group companies, to the prospective buyer of the business and their professional advisers; and
- if required to do so by law, a court order or by a regulatory authority of competent jurisdiction or if we believe that such disclosure is necessary, to protect, defend or enforce our rights. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Please note that in order to cooperate with governmental requests, summons or court orders, or to protect other Users or our systems, we reserve the right to disclose any information we consider necessary or appropriate, including your user profile information (i.e. name, email address, etc.), IP address and traffic information, usage history, and content submitted to the Marketplace.
Changes to this Privacy Policy
Any changes we may make to this Privacy Policy in the future will be posted on the Marketplace and, where appropriate, notified to you. By continuing to use the Marketplace you will be deemed to accept the changes to this Privacy Policy.
Contact
Questions, comments and requests regarding our Privacy Policy are welcomed and can be sent to us at the following address cloudcomputing@stc.com.sa.
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